
FAQs
🚚 - How do I track my order
🚚 - How do I track my order
You will be provided with a tracking number in your shipping confirmation email from which you can directly track your order.
Or use our 'Track Order' page.
⌛ - How long does shipping take
⌛ - How long does shipping take
Please allow 3-5 days for your order to be processed, and 4-5 days for domestic shipping in the US, and 10-12 days for international shipping. (you can choose faster shipping at checkout)
All orders are tracked and thoughtfully packaged in a secure box, ensuring your items arrive quickly and safely.
↩️ - Can I get a refund on my order?
↩️ - Can I get a refund on my order?
Enjoy a risk-free experience with our 14-day return policy. If you're not completely satisfied with your order, please email us at rize.maps2@gmail.com, and we will move from there. Return the item within 14 days for a refund or exchange. You may be asked to pay return shipping depending on the circumstances.
💿 - Can I request a custom Album?
💿 - Can I request a custom Album?
Yes! You can request a custom album! Just DM me on instagram @rizemaps, or email me at masonwbonawitz@gmail.com with the details.